Be ready and watching for our arrival. The time given to all customers is the time to be prepared to ride, not a guaranteed pick-up time. I Ride dial-a-ride service arranges time calls so that a customer is picked up and delivered to their destination by their desired arrival time.


Don’t be a No-Show. If your plans change, please call us and cancel your reservation.   Also, be ready to board the bus upon arrival.  The bus will wait 2 minutes for you. I Ride tracks “no-shows” and may charge you a “no-show” fare on your next trip. 


Have the correct fare. Please pay when boarding and be aware that drivers do not have change.


Out of County Fares – Travel to or from a destination outside Isabella County requires the following fare: Regular-$4, Youth-$3 and Senior/Disabled -$2. I Ride punch passes may be used for out-of-county fares, but require two punches per one-way ride.


Please limit packages. Bring with you only what you can carry.  I Ride buses are often full and aisles and seats cannot be blocked with extra packages.  Drivers are authorized to charge an additional fare if excess packages take up seating.


If you live in the townships outside of the city of Mt. Pleasant and Union Township, the best service will be provided with advance planning.