F.A.Q.

I-Ride is the public transportation service of the Isabella County Transportation Commission. I-Ride is a shared ride program with both curb to curb and routed bus services.

We prioritize ride requests based on timing rather than specific locations or directions. Our decisions consider factors like priority, capacity, and time limitations. Our main objective is to efficiently transport as many passengers as possible, striving to have no individual spending more than 45 minutes onboard. Additionally, we strive to get each rider to their destination before their requested drop-off time, if applicable.

Anywhere in Isabella County. We also transfer with Clare, Mecosta, Midland, and Gratiot County transit providers. Service outside of Union Township is at set times. It is also important to note that when you have an appointment to let our Call Center Operators know so they can advise you when you should be prepared for your bus.

A regular fare is $2, youth fare is $1.50, senior/ disabled fare is $1.00, and anyone 80+ rides fare free as does anyone under five (under five is only free with a paying adult going to the same destination) ** Traveling outside of Isabella County is a double fare.

You simply call our ride line 989-772-9441 and our Call Center Operators will reserve your ride anywhere in Isabella County. We ask that you remember we are a shared ride program and to plan accordingly. If you no longer need the bus you have scheduled please call and cancel. Failure to do so may result in a no show charge equivalent to the fare you would have paid. 

When scheduling your trip, aim to arrive at your destination at least 15 minutes before your appointment time. It’s also a good habit to be ready 5 to 10 minutes before your scheduled 30 minute window. Having an accurate phone number is crucial in case we need to contact you, especially if we happen to be running ahead of schedule.

We may not be able to accommodate, but we will give it every effort.  

Reserve your spot with our convenient Will-Call service! This service allows you to book a spot on a bus without committing to a specific departure time. When you're ready to depart, simply contact us to confirm and we'll hold a spot for you on the next available bus.

Please note: While we'll do our best to accommodate your request, we cannot guarantee a specific seat or availability on a particular bus.

There is no age limit. However, for very young children they must be accompanied. Give us a call and we can go over our Bus Rules or visit our Bus Rules page.